For the last week I have spent countless hours trying to calculate probable distribution maps for my research using a program called ArcMap10. It is quite possibly the most infuriating software I have ever come across. Not only is it confusing to begin with, but it glitches constantly, and the help menus are usually the opposite of helpful.
It also didn't help that most of the step by step guides for my research methods were made for ArcMap9, and they seriously changed the programming language between the two versions, making it even more confusing.
I have been working on this illustration for days (usually while ArcMap was loading or freezing) to vent some of the frustration of having to use that maddening program.